Privacy Policy
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Effective Date: 15 May 2025
At Huha Health, your privacy isn’t just a policy — it’s a promise. We understand the sensitive nature of your health and personal information, and we’re committed to protecting it with care and transparency.
1. What Information We Collect
We collect information in order to provide you with personalized, high-quality care. This includes:
a. Personal Information
Name, date of birth, and contact details
Gender identity or sex assigned at birth (as relevant to your care)
Payment and billing information
b. Health Information
Symptoms, conditions, and treatment history
Information you share during assessments or consultations
Prescriptions and treatment plans
Any files or images you choose to upload
c. Usage Data
Pages you visit on our site
IP address and browser type
How you interact with features or forms
2. How We Use Your Information
We use your data to:
Provide virtual consultations and personalized treatment plans
Recommend expert-curated products and care tools
Improve our platform and services
Communicate with you about appointments, care, and product offers
Comply with legal, regulatory, and security requirements
3. How We Protect Your Information
Your data is stored securely using industry-standard encryption and security protocols. Access is strictly limited to authorized team members and licensed providers who are directly involved in your care.
4. When We Share Information
We do not sell your personal or health information to anyone — ever.
We may share information only:
With your explicit consent
With our licensed providers to deliver your care
With partners (like labs or pharmacies) involved in your treatment
As required by law or to comply with a legal obligation
5. Your Rights
You have the right to:
Access the information we hold about you
Request corrections or updates
Withdraw consent and delete your account
Request a copy of your records
To make any such request, email us at hello@huhahealth.com.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and understand how our platform is used. You can manage cookie preferences through your browser settings.
7. Children’s Privacy
Huha Health is intended for users 18 years and older. We do not knowingly collect or store information from anyone under 18.
8. Updates to This Policy
We may update this Privacy Policy to reflect new regulations or features. When we do, we’ll update the “Effective Date” and notify you as required.
9. Questions?
We’re here for you. For any questions or concerns about your privacy, reach out at:
hello@huhahealth.com